The Reserve Bank of India (RBI) (भारतीय रिज़र्व बैंक) is India's central banking, which controls the monetary policy of the Indian Rupee ( 
). RBI was established on 1 April 1935 during the British Rule in accordance with the provisions of the Reserve Bank of India Act, 1934. The share capital was divided into shares of 100 each fully paid which was entirely owned by private shareholders in the beginning. Following India's independence in 1947, RBI was nationalised in the year 1949.RBI plays an important part in the development strategy of the Government of India. It is a member bank of the ASU (Asian Clearing Union). The general superintendence and direction of RBI is entrusted with the 20-member-strong Central Board of Directors—the Governor, four Deputy Governors, one Finance Ministry representative, ten Government-nominated Directors to represent important elements from India's economy, and four Directors to represent Local Boards headquartered at Mumbai, Kolkata, Chennai and New Delhi. Each of these Local Boards consist of five members who represent regional interests, as well as the interests of co-operative and indigenous banks.
Headquarters: Mumbai, Maharashtra
Reserve Bank of India has set up a Complaints Redressal Cell at Mumbai under Shri J. B. Bhoria, Regional Director (Maharashtra & Goa) for prompt redressal of complaints from members of the public against the Reserve Bank at the following address:
Reserve Bank of India,
General Manager
Reserve Bank of India
Plot No. 3, Sector 10,
H.H.Nirmaladevi Marg
Cbd, Belapur, Navi Mumbai 400 614
Members of the public can also approach the Designated Officer Smt. A. S. Telang, Assistant General Manager (Personnel) on Telephone No: 022-22705724, or at the E-Mail or call on her at the above address.
In the event of the complainant not getting a reply within a period of 35 days or his not being satisfied with the reply received, he may write to Shri Kaza Sudhakar, Chief General Manager, Customer Service Department, Reserve Bank of India, Amar Building, 1st Floor, Sir P. M. Road, Fort, Mumbai - 400001.
Reserve Bank of India has set up a Complaints Redressal Cell at Mumbai under Shri J. B. Bhoria, Regional Director (Maharashtra & Goa) for prompt redressal of complaints from members of the public against the Reserve Bank at the following address:
Reserve Bank of India,
Complaints Redressal Cell
Mumbai Office
1stfloor, Main Building,
Shahid Bhagat Singh Marg, Post Box No. 901
Mumbai 400 001
Similarly, any person who has a grievance against any Department of Reserve Bank of India at CBD, BELAPUR, NAVI MUMBAI, may lodge his/her complaint to the Cell at the following address:
Shri. A.K.Sarangi,General Manager
Reserve Bank of India
Plot No. 3, Sector 10,
H.H.Nirmaladevi Marg
Cbd, Belapur, Navi Mumbai 400 614
Members of the public can also approach the Designated Officer Smt. A. S. Telang, Assistant General Manager (Personnel) on Telephone No: 022-22705724, or at the E-Mail or call on her at the above address.
In the event of the complainant not getting a reply within a period of 35 days or his not being satisfied with the reply received, he may write to Shri Kaza Sudhakar, Chief General Manager, Customer Service Department, Reserve Bank of India, Amar Building, 1st Floor, Sir P. M. Road, Fort, Mumbai - 400001.
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